Frequently Asked Questions

General questions

Questions about our project/service.

Why would I want to convert my 2D content into 3D?
What is Artifical Intelligence?
What do I need to watch 3D content?
Do I need any special software or hardware to use your conversion services?
I keep seeing the 'We add the Z!' slogan on your website, what does it mean?

Billing related questions

Questions regarding payments, charges and balances.

Which payment methods does 3DWizz accept?
Does 3DWizz offer post-paid plans?
Do you offer any money-back (refunds) guarantee?
Can I cancel my subscription to 3DWizz?
Can I upgrade/downgrade my subscription?

2D to 3D image conversion questions

About our 2D to 3D image conversion services.

Which image formats does 3DWizz support?
Which is the output format for converted images?
Can I specify the output resolution for converted files?
Will your system work with abstract or non-realistic images?
I'm converting some personal photos, will more people have access to the original files or the converted ones?
Do you provide P3D conversion for images?

2D to 3D video conversion questions

About our 2D to 3D video conversion services.

Which video formats does 3DWizz support?
Which is the output format for converted videos?
Can I specify the output resolution for converted files?
Will your system work with abstract or non-realistic videos?
I'm converting some personal videos, will more people have access to the original files or the converted ones?
Why is P3D conversion cheaper than AI conversion?

Couldn't find the answer you were looking for?

We're always willing to answer your questions, we know there might be some more questions that couldn't make it to our F.A.Q. list, but you can always contact us and get a reply within 24 hours!